Great news, we offer free standard shipping for all orders.

Your order will be delivered by DHL Express. Please allow extra days for delivery during holidays, weekends and sale time. Your order will normally be delivered within 8 - 10 working days. Delivery lead times will be confirmed at checkout.

Additional delivery information

1. We’re sorry, shipping to an alternative address in another country is not possible.
2. Please be aware that if you place multiple orders close to each other, they may be packed together to ensure you receive the goods as quickly as possible. *Average delivery times should be used as a guide only.
3. Will I be charged customs fees? You will be responsible for assuring that any products you order comply with state and federal government import regulations. Our terms of sale to our customers are DDP - Delivered Duty Paid. That is to say, the amount paid by you is fully inclusive of delivery to the specified delivery address and all duties, taxes and customs clearance fees including the GST.
4. Tracking order: Check the online tracking of your parcel, you can click on the link in your email from us. If the parcel shows it’s been delivered, but you haven’t received anything, please let us know and we can help you.
5. Missing items from parcel: If an item is missing from your parcel, it may be delayed. In this case, it’ll be sent in a separate parcel once we receive further stock at the warehouse. Please check your order confirmation email as delayed items should be marked with an expected delivery date. Sometimes an item can be sent separately from a different warehouse. If an item is missing from your parcel, please check your delivery note or parcel insert as you should be advised if an item will be sent later. Also, please check if you have received a second tracking number by email, as this shows that a second parcel has been sent out.
6. Damaged item: If any items are missing or damaged, please contact us as soon as possible so we can help you. 

Want to know the current status of your orders and returns?

Simply check your email to see the latest tracking information for your parcel. Once your order is on its way, you’ll receive a tracking number via email. To track your parcel, click on the link in the email and you’ll be directed to the courier website. If you can’t locate the tracking email, please make sure you’ve checked your spam and junk folder.  

The screen you will receive will have crease because of the nature of packaging as screens
are compactly packed. You will need to iron or steam the screen to remove any crease. We advise
it is easy to iron or steam the screen, once its properly installed.